Case Study

Grexpro Admin 19th July 2023

Sher Plastics, a leading manufacturer of buttons, faced several challenges with their existing ERP system. The system was not adequately supporting their business requirements, resulting in inefficiencies and limitations. Some of the key challenges Sher Plastics faced were:

Sample Management: Sher Plastics needed a robust system to manage their sample requests efficiently. The existing ERP system lacked a streamlined process for sample tracking, leading to delays and errors in fulfilling sample orders.

MOQ (Minimum Order Quantity) Management: Sher Plastics offered products with varying MOQs, but their ERP system couldn’t handle this complexity effectively. This led to difficulties in managing and enforcing MOQs, resulting in inconsistent order fulfillment and pricing discrepancies.

Make to Order Capability: As a manufacturer, Sher Plastics often received make-to-order requests from their customers. However, their existing ERP system didn’t adequately support this manufacturing process, causing delays and inefficiencies in fulfilling custom orders.

Dropship Management: Sher Plastics needed a seamless dropship management solution to handle orders that required direct shipment to their customers. However, their current ERP system lacked the necessary features and integrations for efficient dropship order processing.

Complex Product Variants: Sher Plastics offered buttons in a wide range of sizes, colors, and designs. Managing the complexity of these product variants within their existing ERP system was challenging and time-consuming, leading to errors in order processing and inventory management.

Customer and Delivery Management: Sher Plastics struggled with effectively managing customer information and order deliveries. The lack of comprehensive customer management features in their ERP system resulted in manual workarounds and difficulties in tracking and coordinating deliveries.

To overcome these challenges, Sher Plastics implemented GrexPro ERP along with the B2B FastCatalog solution. This combination provided them with a comprehensive solution to address their specific needs. Here’s how GrexPro ERP and B2B FastCatalog solved Sher Plastics’ problems:

Sample Management: GrexPro ERP introduced a dedicated module for sample management, enabling Sher Plastics to efficiently track and process sample requests. They could easily manage sample inventory, track sample shipments, and provide timely responses to customer sample requests.